We're looking for a leader to join #TeamTart at our Clapham store. The Assistant Manager role at Tart is the key operational, sales and management role in our small team in Clapham supporting the Operations Manager. We’re looking for someone who is a natural team leader with relevant management and barista experience in a busy retail operation.
The main focus areas for which the Assistant Manager is directly accountable are:
Build, motivate and retain a team of fun, coffee-loving, front-of-house members at our Clapham store
Performance-manage the FOH Team, including regular check-ins on their progress against expectations
Act as a primary point of contact for enquiries about recruitment, HR, payroll etc
Leading shifts and managing the floor – this is a hands on role
Ensure the FOH team are consistent in maintaining a high hygiene standard and completing relevant paperwork
Undertake the stock take and ensure timely ordering of consumables and packaging
Oversee the FOH fortnightly rota for Clapham and distribute cash tips
Identify opportunities to trim outgoings and prevent breakages
Ensure we hit and exceed weekly sales targets; through team training, new product ideas, contribute to marketing campaigns and any other means
Maintain high scores in customer satisfaction surveys and introducing new ideas to improve customer happiness
The idea candidate:
Natural team leader
Passionate about serving good food and coffee and thrives on working in the Hospitality industry
2 years relevant management and ideally barista experience
Fluent in both written and spoken English
In exchange we offer a competitive rate with a bonus component, free food/coffee, no late nights and nice people to work with.
Sound like you? If so, please send your CV and a letter explaining why you’re the person for the job to firstname.lastname@example.org. In the meantime, take a peak at our Instagram feed below to see what life at Tart is like!